Horizon is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.
It offers a range of business-focused features with an emphasis on control and administration through the web that takes the burden away from your IT team. Local administrators manage and configure the system according to the organisation’s needs. Employees can then manage their calls easily and effectively, so maximising individual productivity.
Yes, of course! It's a reliable, proven service, which with a jargon-free approach to telephony and only a minimal capital outlay required, makes it suitable for any size of organisation that wants to improve its productivity and image. By switching to Horizon you can immediately benefit from a more flexible and cheaper phone service.
Horizon is cloud-based and accessed via a web-based portal so there are no PBX maintenance costs for you to worry about. It enables full integration between fixed and mobile estates.
What’s the call quality like?
Call quality, as with any communications system, is clearly dependent on the underlying access available. With our Ethernet and Broadband products delivering the service to your locations, you can be assured of great voice quality, underpinned by some of the most stringent SLAs in the business.
Is it expensive to install?
With only a minimal capital outlay required, Horizon is suitable for any size of business looking to improve its productivity and image.
Does it support advanced management reporting?
Do you know how many calls you’re receiving, how these are being handled and by whom? Horizon offers some key measurements through the interface’s reporting section but more in-depth call management reporting and wall board capabilities for real time views of a customer’s calls are becoming a growing requirement. So what additional benefits does dedicated reporting tool bring?
Does it support wall board integration?
Horizon offers a number of key measurements through its reporting section but there is a growing requirement for more in-depth call management reporting and wall board integration to help organisations gain a real-time understanding of calls. Through our partnership with Akixi, the leading hosted call-management service provider, you can now get a data feed for your Horizon service, which will let you export the statistics you need to help manage your business.
It's future proof - get new features immediately
You get new features the instant we release them. Horizon is already feature-rich and comes with a roadmap towards true unified communications. You get new features, upgrades and optional integrations with third-party applications as soon as they are developed and released.
Save money and work smarter with fixed and mobile integration
Save money and improve interoperability between your mobiles and your fixed telephones with extremely competitive on-net rates over a business grade network.
One supplier - end-to-end - makes your life easier
We provide everything from handset to core network access, on site installation to training and help guide. Saving you time and hassle.
Multi-site deployment - only one system to buy
Ideal for organisations with multiple sites and for flexible working. You only need buy one system.
Highly reliable and scalable with support wrap
Horizon is a highly reliable and scalable system. We provide full support including training, number porting, provisioning and UK-based assistance giving you complete peace of mind.